Mabuhay! My name is

Rowena Diocton

Technical Writer
Content Designer

ABOUT ME

I'm a technical writer and content designer with a knack for creating high-quality experiences through a deep understanding of user needs.

Skills

Content Strategy

Designs comprehensive plans to meet business goals through research-focused content and processes

Content AUDIT

Probes the current state of content and ownership and how these inform delivery and improvements

information architecture

Plans and creates new ways to organize content and processes to best assist different user needs

Technical Communications

Plans, creates, and maintains high-quality documentation, including UI text, help guides, reports, and release materials

Wireframing

Creates low-fidelity outlines that capture initial content ideas for web and mobile experiences

LEADERSHIP AND COLLABORATION​

Leads a team of cross-functional members to success through quick decision-making, focus on quality, and empathy

Portfolio

DASHBOARD APPLICATION UI AND GUIDE

Created the UI strings, release announcements, and help content for a dashboard that helps ERP administrators monitor business operations.

EMPLOYMENT PLANNING UI AND GUIDE​

Created the UI strings, error messages, email notices, field help, and help content for a tool that helps HR professionals manage employee transitions.​

COMMERCE APPLICATION MANAGEMENT UI AND GUIDE​

Led and managed cross-functional team collaboration to develop content experience that is consistent for users of multiple product domains.​

INFORMATION ARCHITECTURE REDESIGN​

Improved the usability of documentation for integration application users through detailed content audit, strategy, and governance.​

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